Shipping & Returns Policy
Shipping
We ship internationally to most countries worldwide. Shipping rates and delivery times depend on your destination and will be displayed at checkout.
All orders are shipped from our Danish warehouse.
Shipping may vary depending on your location. Detailed information for each region can be found below.
Delivery time
1–2 business days
Shipping options
Instabee — 29 DKK
GLS — 39 DKK
Free shipping
Free shipping on orders above 699 DKK
Applies to the following countries:
Sweden, Finland, Germany, France, Netherlands, Luxembourg, Belgium, Spain, Italy, Austria, Bulgaria, Lithuania, Latvia, Estonia, Romania, Croatia, Hungary, Slovenia, Slovakia, Portugal, Poland, Czech Republic
Delivery time
1–6 business days depending on destination.
Shipping price
Typically €6–€7 depending on destination.
Free shipping
Free shipping on orders above €120
Applies to the following destinations:
Spain Islands, Cyprus, Malta, Greece, Ireland, Portugal Islands
Delivery time
1–11 business days depending on destination.
Shipping price
€10–€25 depending on destination.
Free shipping
Free shipping thresholds range between €200–€300 depending on destination.
Delivery time
1–4 business days
Shipping price
$10
Free shipping
Free shipping on orders above $250
Delivery time
2–5 business days
Shipping price
69 NOK
Free shipping
Free shipping on orders above 1500 NOK
Delivery time
2–5 business days
Shipping price
£6
Free shipping
Free shipping on orders above £120
Delivery time
3–5 business days
Shipping price
$20
Free shipping
Free shipping on orders above $250
Returns & Exchanges
If something isn’t quite right, you may return your items within 14 days of receiving your order.
To be eligible for a return, items must be unused, be in original condition, have all tags attached, be returned in the original packaging
Items that do not meet these requirements may be refused.
All returns, exchanges and store credit requests must be initiated through our Returns Portal. Returns that have not been registered through the portal cannot be processed.
Return fees, exchange fees and store credit conditions may vary depending on your location. Detailed information for each region can be found below.
Return fee: 39 DKK
Exchange: Free
Store credit: Free
Return fee: €7–€9 depending on country
Exchange: Free
Store credit: Free
Return fee: €10–€25 depending on country
If you choose store credit instead of a refund, a reduced return fee may apply depending on your destination.
Return fee: $15
Exchange fee: $10
Store credit: Free
Return fee: 150 NOK
Exchange: Free
Store credit: Free
Return fee: £10
Exchange: Free
Store credit: Free
Refund return fee: $30
If you choose store credit instead of a refund, the return fee is reduced to $15.
Exchanges are not available for Rest of World orders.